Terms & Conditions

01Company information and planned UK registration

URAR Space Ltd is a company registered in Türkiye as of 14 June 2026, operating under the URAR Space brand. We plan to move to a UK-registered company structure in early 2027, subject to completion of the necessary registration and legal procedures. This is a future plan, not a statement that UK registration has already been completed.

The full registered contracting name, registration details and address are to be stated in each written project agreement. Any future change of contracting entity will be communicated to affected clients and handled in accordance with their agreements and applicable law; it does not automatically transfer an existing contract or reduce a client’s rights.

02Scope and project agreements

These terms describe the general basis on which URAR Space provides design and development services. ‘Client’ means the person or organisation commissioning a project. Before work begins, the parties agree in writing on the deliverables, price, schedule, acceptance criteria and any project-specific requirements. Simply visiting this website does not place an order or create a paid service contract.

A mutually accepted written project agreement takes precedence where it expressly differs from these general terms. No provision excludes rights or protections that cannot lawfully be waived.

03Our products have their own terms

Any game, application, platform or other product released by URAR Space will have its own product-specific terms, and, where appropriate, its own privacy notice and licence. Those terms govern that product’s use, accounts, purchases and support. The client-service commitments below do not automatically apply to a separately released product.

04Pricing and the 30% advance

We take only 30% of the agreed project fee in advance. This payment counts towards the total; it is not an additional charge. The remaining 70% is payable at the agreed handover milestone, unless a different balance schedule is expressly agreed in writing. Applicable taxes and any approved third-party costs must be identified in the quote or project agreement.

Extra features, revisions outside the agreed scope and additional services require a written quotation and approval before they are charged. We do not add unapproved work to the bill.

05Delivery and client responsibilities

The client supplies accurate content, timely feedback and the authorised access reasonably required for the project, and confirms that supplied materials may lawfully be used. Dependencies, delayed approvals and changes in scope may affect the schedule; any material adjustment should be explained and agreed in writing.

Handover includes the agreed source code, project assets and reasonable setup documentation. The client should check the deliverables against the written acceptance criteria and report problems promptly. Delivery or silence does not remove statutory rights or the support commitment below.

06Client ownership of the custom work

At handover, the client receives full ownership of the original, project-specific code and deliverables created by URAR Space for that commission, to the extent those rights are legally transferable. The client may use, reproduce, modify, adapt, distribute, publish and commercially exploit that work, or engage another developer to maintain it. No continuing licence fee or mandatory credit to URAR Space applies to that custom work.

The written project agreement and any required signed assignment will identify the transferred economic rights individually and complete the formalities required by applicable law. Moral rights and other non-transferable rights remain subject to law. A website statement alone is not a substitute for those formalities.

07Third-party components and services

Open-source packages, fonts, stock assets, third-party tools and externally owned components remain subject to their own licences; we cannot transfer rights we do not own. Any pre-existing URAR Space component proposed for inclusion must be disclosed and its permitted use agreed before inclusion. These exceptions do not limit the client’s ownership of the original custom work.

Hosting, domains, paid APIs, subscriptions and external service charges are not included unless the project agreement expressly includes them. Wherever practicable, production accounts and billing belong to the client. External providers control their own availability, pricing and data practices.

08Confidentiality and deletion after handover

We use client information only to carry out the agreed project and do not sell it, use it to train AI models, or reuse confidential content for unrelated work. Any necessary sharing with a provider or collaborator must be authorised and limited to the project’s needs.

Once the code is handed over and the handover process is complete, we delete client project data, credentials, database copies and confidential working materials from systems under our control, rather than keeping a client-data archive. Client access is revoked and credentials should be rotated. The client is responsible for keeping the delivered source code and its own backups.

This commitment does not require destruction of invoices or other records that applicable law requires us to retain. Such records must be limited to what is legally necessary, restricted in access and deleted when the retention requirement ends. Independent providers may have their own lawful retention duties. These terms do not replace a separate privacy notice or a required data-processing agreement.

09One year of free technical support

Every commissioned project includes one year of free technical support, starting on the agreed final handover date. Support covers investigation and correction of reproducible defects in our delivered work against the agreed specification, together with reasonable guidance on running that work.

New features, redesigns, content entry, ongoing hosting administration, changes made by others and failures caused solely by third-party services are not included as free development. Any additional work is quoted separately and requires approval. Support does not promise 24-hour availability or a fixed response time unless agreed in writing, and does not limit any longer mandatory legal remedies.

After the one-year free support period ends, further technical support is treated as paid consulting. Fees are calculated at the time of the request according to its scope and complexity, and confirmed in a written quote or consulting agreement for the client’s approval before work begins. There is no automatic renewal or charge. This does not convert any remedy that must remain free under applicable law into a paid service.

Because we do not retain a project-data archive, a support request may require the client to provide a fresh copy of the relevant code, a description of the problem and temporary authorised access. Only the minimum necessary information should be supplied; support copies and access are removed when the request is resolved.

10Changes, pauses and cancellation

Either party may request a change, pause or cancellation in writing. The parties should document the effect on work already completed, deadlines, costs and handover. Any cancellation settlement should account fairly for completed work and authorised non-recoverable costs, credit the advance already paid and return any unearned amount, subject to applicable law. The advance is not automatically non-refundable.

11Portfolio use and responsible use

We may display a commissioned project, the client’s name or screenshots only with the client’s permission, and never disclose private project information as a portfolio example. Clients are responsible for lawful use of the delivered work; we may decline instructions involving unlawful activity, unauthorised access or infringement of another person’s rights.

12Limits and resolving concerns

We exercise reasonable professional care but do not promise particular revenue, search rankings, uninterrupted third-party services or absolute security. Responsibility for an issue is assessed under the project agreement and applicable law. Nothing here excludes liability that cannot lawfully be excluded, including applicable responsibility for intentional misconduct, or limits mandatory consumer protections.

Please contact us first so we can investigate a concern and seek a practical resolution. The contracting parties, applicable law and any valid dispute-resolution arrangements should be identified in the written project agreement; statutory rights to courts or competent authorities remain unaffected.

13Updates to these terms

The date above identifies this version. Updates apply to future engagements; they do not retrospectively change an existing project agreement without mutual agreement or a mandatory legal requirement. Product-specific terms may describe their own update process.